CANCELLATIONS, ADDRESS CHANGES and RETURN REQUESTS can only be actioned via this enquiry form. Please ensure you provide us with your billing address, registered email address and registered contact number for security purposes.
General Website Enquiries:
Please use the Enquiry Form above about any order, product or technical query relating to this website.
Please note our Customer Service and Returns team operates between 9:30am and 5:00pm GMT Monday to Friday.
CANCELLATIONS, ADDRESS CHANGES and RETURN REQUESTS can only be actioned via the
For a list of all our partner institutions, please go to the JS Group website homepage and either choosing from the list, select the relevant university to view the individual website and contact details.
All Other Enquiries (by post):
John Smith Group Ltd.
Units 3 & 4 West Quay Trade Park
West Quay Road
NB: This is NOT for specific website enquiries - if your query is about any aspect of our website please use the form above.
Company Registered Office:
2nd Floor North
20 Castle Terrace
Please do not use the above address for everyday communication to the company.
Company Registered Number: SC006905
Vat Number: GB 887 1365 84
EORI Number: GB887136584000