Management provides students with a thorough explanation and exploration of management concepts and practices across all management functions.
The major theme of the book is management at a time of change, reflecting the challenges faced by managers with increasingly rapid developments in technology, the culture and environment in which they work and the globalisation of ideas and business activity.
Written in a straightforward style, the book contains chapters contributed by experts in their field to ensure coverage of the most recent ideas and practices.
It is suitable for students studying business or management in further or higher education and introductory management modules for non-specialists
Section A Managing Change
1 The management challenge
2 Leadership in organisations
3 Creating a consumer focus
4 Managing in the public sector
Section B Managing Strategy
5 Managing a creative strategy
6 Developing an innovative business plan
7 Controlling quality in organisations
8 Marketing and environmental assessment
Section C Managing People
9 Organisational theory and design
10 Communicating in organisations
11 Human resource management
12 The challenge of motivating others
Section D Managing the Organisation
13 Decision-making processes in organisations
14 Operations management in organisations
15 Information technology and control
16 Financial control and accounting in organisations
Section E Contemporary Management Issues
17 Ethical values and corporate social responsibility
18 Environmental issues and corporate environmental management
19 Globalisation and multinational management
20 Twenty-first century management in perspective