Hoshin Kanri is not the next big thing in quality, it is a strategic approach to continuous improvement that provides a context for ongoing initiatives such as Six Sigma and Lean Manufacturing. David Hutchins' Hoshin Kanri shows you how to develop a dynamic vision for continuous improvement; to implement effective policies to support it; to link key performance indicators to Six Sigma, Lean Manufacturing and Kaizen and to sustain a strategy-led programme for improving business performance.
Contents: Preface; Hoshin Kanri an overview; Creating the vision; Strategy and tactics; Driver policies, becoming fit, fast, lean and hungry!; Driver measures to KPIs; Benchmarking; Prioritizing KPIs and cost of poor quality; Risk management; The loose brick; Hoshin policy deployment and control; The voice of the customer; Supply chain management; Six Sigma; Lean manufacturing; Process analysis and process re-engineering; The principles of continual improvement; Quality circles; Business management systems; Quality function deployment; Education; Suggestions for performance indicators; Implementation plan; Index.
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