Skip to main content Site map

Responsible Sales, Service and Marketing of Alcohol: for the tourism, hospitality and retail industries (PDF eBook)


Responsible Sales, Service and Marketing of Alcohol: for the tourism, hospitality and retail industries (PDF eBook)

eBook by Murphy, James

Responsible Sales, Service and Marketing of Alcohol: for the tourism, hospitality and retail industries (PDF eBook)

£60.00

ISBN:
9781910158203
Publication Date:
31 Jan 2015
Publisher:
Goodfellow Publishers Limited
Imprint:
Goodfellow Publishers
Pages:
225 pages
Format:
eBook
For delivery:
Download available
Responsible Sales, Service and Marketing of Alcohol: for the tourism, hospitality and retail industries (PDF eBook)

Description

The safe service of alcohol is of vital importance to those in the food and beverage industry - failure to act responsibly can result in fines, loss of license and the potential closure of the business. Responsible sale and service of alcohol (RSA) is important for all levels of the hospitality, tourism and retail service industries to minimise the risk of alcohol-related problems associated with the use and abuse of alcohol by any person. Management and all staff who sell or supply alcohol must promote and support a safer environment for alcohol to be consumed in a professional and responsible manner. By engaging in the responsible sale and service of alcohol, a better environment is created for both customers and staff. Responsible Sales, Service and Marketing of Alcohol for the tourism, hospitality and retail industries explains the complexities of alcohol and its' sale and supply, and examines the wide range of inter-related associated topics connected to the wider tourism, hospitality and retail industries. It provides readers with a greater awareness of the effects of alcohol and helps them understand their obligations to act responsibly when selling, supplying or marketing alcohol beverages in their workplace. It covers issues such as: OThe rationale for responsible alcohol sale and supply in industry and society; OAlcoholOs origins, its role in modern society and consumption rates; OEffects of alcohol on the body; OAssociated risks and benefits of alcohol consumption ; OSelling, marketing and serving alcohol responsibly; OTechniques used to prevent under age sales, identifying intoxicated customers and dealing with difficult people; *Alcohol in the workplace; OPolicy making for alcohol - towards a combined approach. A vital resource for students, practicing food and beverage managers, industry practitioners, in-house trainers and staff members who wish to formalize and update their knowledge and skills in the responsible serving, sales and marketing of alcoholic beverages.

Contents

Preface; The rationale for responsible alcohol sale and supply in industry and society; Alcohol's origins, its role in modern society and consumption rates; The nature of alcohol; Effects of alcohol on the body; Alcohol and health; Alcohol and the workplace; Alcohol related crime and disorder; Selling and marketing alcohol responsibly; Responsible serving of alcohol; Policy making for alcohol - towards a combined approach; Appendices; Bibliography; Index

Accessing your eBook through Kortext

Once purchased, you can view your eBook through the Kortext app, available to download for Windows, Android and iOS devices. Once you have downloaded the app, your eBook will be available on your Kortext digital bookshelf and can even be downloaded to view offline anytime, anywhere, helping you learn without limits.

In addition, you'll have access to Kortext's smart study tools including highlighting, notetaking, copy and paste, and easy reference export.

To download the Kortext app, head to your device's app store or visit https://app.kortext.com to sign up and read through your browser.

This is a Kortext title - click here to find out more This is a Kortext title - click here to find out more

NB: eBook is only available for a single-user licence (i.e. not for multiple / networked users).

Back

University of the Highlands & Islands logo